Questions, answered like a gardener would

A curious tangle of houseplant leaves

Slowly, honestly, and with the roots in mind. Here is everything people ask us most — about shipping, returns, payments, and keeping plants alive.

We process orders in 1 to 3 business days, then standard delivery takes 3 to 7 business days anywhere in the contiguous US. You will get a tracking number the moment your parcel leaves us. Full details live in our shipping and delivery policy.

Yes — every order over $75 ships free, automatically, no code needed. Under that, shipping is calculated at checkout by weight and destination. Growers restocking soil, pots, and supports usually clear the threshold without trying. See the shipping and delivery policy for the fine print.

You have 30 days from delivery to return any item in unused condition for a refund or exchange. If we sent something damaged or wrong, we cover the return shipping too. Start with a quick note through our contact page, or read the returns, refunds and exchanges policy first.

Every grow light we sell carries a 12-month warranty against defects in materials and workmanship. If a panel dims, flickers, or fails under normal indoor use within that year, we repair or replace it. The full terms are in our warranty policy.

All major credit and debit cards, PayPal, Apple Pay, Google Pay, ACH bank transfer, Venmo, and Cash App Pay. Prefer to spread it out? Affirm and Klarna offer installment plans at checkout. Everything is processed over encrypted connections — details in the payment and billing policy.

Measure your current pot across the top and go up one size — about 1 to 2 inches wider in diameter. Bigger jumps leave too much wet soil around the roots, which invites rot. Always pick a pot with a drainage hole, then find your match in the shop.

Honestly, they are one of the best beginner tools we know. A reservoir feeds the roots from below, so the two classic new-grower mistakes — overwatering and forgetting entirely — mostly disappear. Just let the reservoir run dry for a few days between refills, and check soil moisture monthly. Our care guide covers the details.

Start at 12 to 24 inches above the top leaves — closer for high-light plants like herbs, farther for shade-lovers like ferns. Run it 10 to 12 hours a day on a timer, and give plants a dark night; they need rest as much as light. If leaves bleach or curl, raise the fixture a few inches.

We do. Orders to Alaska and Hawaii ship via expedited carriers and usually add a few days to the standard window, with rates calculated at checkout. The free-shipping threshold applies to the contiguous US only. Exact transit estimates for both states are listed in our shipping and delivery policy.

Yes — within 2 hours of placing it. After that, our Casper warehouse has usually started packing and we can no longer intercept it. Reach us fast through the contact page with your order number. Miss the window? You can still use our 30-day returns process once it arrives.

We love supplying fellow plant people. Wholesale pricing starts at case quantities across most of our assortment — pots, watering solutions, supports, and essentials. Tell us about your shop, expected volumes, and location through the contact page, and our team will reply with a line sheet within a few business days.

Write to care@breedermagicshop.com — a grower from our Casper team reads every message and replies within one business day, Monday through Friday. You can also send a note through the contact page. No bots, no scripts; just people who have killed enough plants to give honest advice.

Soft light over a plant-filled corner

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